Politique d’expédition

What exclusions apply to free shipping?

Some locations have abnormally high shipping rates. In these cases we will call you about the cost however we reserve the right to cancel the order. 

The following provinces are exempt from free shipping: New Brunswick, Newfoundland, and Saskatchewan.

 

PORCH PIRATING

TaLiitowels uses UPS primarily to deliver your packages.  Our research shows that our clients do not want to be home to sign for their order.  They also do not want to drive to a depot for pick up.  

It’s all about convenience.  

When placing your order please use an address that you feel is safest for receiving. 

If your package goes missing after it has left TaLiitowels you will have to reach out to the courier and submit a claim. They will track your package and arrange for compensation if they feel they are at fault 

I shipped to the US but ordered from a Canadian location, why was I billed in USD?

If an order is placed to a US location, it is subject to the US currency exchange. The delivery address overrides the country of purchase. Rather than raise costs across the board this method is used to cover duty costs and inflated delivery charges that are not included in a Canadian order shipped within Canada.

How long will my order take ?

If there is laser on your order allow for 3 extra days.

We usually pack up your order the day it is received if it’s prior to noon

It may go out as quickly as that day at 4:00 pm

(for non custom orders only)

Once your order has left Talii Towels Headquarters and has been registered/ scanned and in the hands of The Shipping company , it is no longer the responsibility Of Talii Towels.
Please contact the delivery company directly.

Shipping is non refundable.

How do you ship ?

We ship with UPS which should take 2 to 3 business days.